At Modern Abaya Collection, we respect your privacy. This short Privacy Policy explains what information we collect when you shop with us and how we use it.
Information We Collect
When you place an order on velouraabaya.com, we collect:
- Your name
- Your mobile number
- Your delivery address
We collect only what we need to process your order, arrange delivery, and provide customer support.
How We Use Your Information
- To confirm, pack, and deliver your order across the UAE
- To contact you about your order via WhatsApp, SMS, or phone call
- To arrange returns, exchanges, and refunds under our 7-day return policy within the UAE
Payment Information
We offer Cash on Delivery (COD). You pay in cash when your order arrives, so we never collect or store your bank card details.
Sharing Your Information
We share your delivery details only with our courier partners so they can deliver your order. We never sell or rent your personal information to third parties.
Cookies
Our website uses basic cookies to keep the site working smoothly (for example, remembering your cart). We do not use cookies to track you across other websites.
Your Rights
You can ask us at any time to correct or delete your personal information. Just message us on WhatsApp at +971 56 798 1475 and we will take care of it.
Contact Us
If you have any questions about this Privacy Policy, contact us:
- WhatsApp: +971 56 798 1475
- Email: abayacollectiond@gmail.com
Last updated: 20 October 2026.
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Privacy Policy
Welcome to Modern Abaya Collection. We respect your privacy and are committed to protecting your personal data when you shop with us across Dubai and the UAE.
1. Information We Collect
When you place an order on our website, we collect only the necessary details required to process and deliver your order:
- Full Name
- Mobile / WhatsApp Number
- Delivery Address and Emirate
2. How We Use Your Information
Your information is strictly used for:
- Confirming and delivering your order across the UAE.
- Contacting you via phone or WhatsApp regarding delivery updates.
- Improving our customer support and shopping experience.
3. Data Protection & Payment Security
We operate on a Cash on Delivery (COD) basis, which means we never ask for or store your credit card or bank details online. We do not sell, rent, or share your personal contact information with third-party marketers.
4. Cookies & Tracking
Our website uses standard analytics and advertising cookies (such as Meta Pixel) to measure advertising performance and show relevant offers.
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Terms & Conditions
By placing an order with Modern Abaya Collection, you agree to the following terms and conditions:
1. Ordering & Cash on Delivery (COD)
All prices are listed in UAE Dirhams (AED). Orders are processed via Cash on Delivery (COD). Please ensure your mobile/WhatsApp number and address are accurate so our courier partner can reach you without delay.
2. Shipping & Free Delivery
We offer Free Delivery across all Emirates in the UAE (Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain). Standard delivery takes 1 to 3 business days.
3. 7-Day Return & Exchange Policy
We offer a hassle-free return or exchange within 7 days of receiving your order under the following conditions:
- The Abaya must be unused, unwashed, and in its original packaging with all tags intact.
- If you receive a damaged, defective, or wrong item, we will replace it free of charge.
- To request a return or exchange, simply message us on WhatsApp with your order details.
4. Product Representation
We strive to display product colors and fabric details as accurately as possible. Slight variations may occur due to lighting or screen settings.